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Bill Inserts and Fact Sheets

Quarterly Customer Newsletter

Fall 2018 Straight from the Tap

  • Imagine a Day Without Water
  • Customer Satisfaction Strong
  • E-Billing and Auto Payment Service
  • Supporting the Pomperaug Watershed
  • H2O Help to Our Customers

Summer 2018 Straight from the Tap

  • Water Revenue Adjustment Charge
  • CT DPH Safe Drinking Water Fee
  • Help Your Wastewater System
  • Maintaining Confidence in Your Water Quality
  • Water Quality Report Available
  • Be Sure Before You Open the Door
  • Customer Rights

Spring 2018 Straight from the Tap

  • Providing Good Service and Value for the Cost
  • Convenient In-Person Bill Pay
  • Helping Customers Conserve
    Water Resources
  • Protecting Drinking Water Sources and
    Delivering Quality Water
  • Call Before You Dig
  • Maintaining the Proper Level of

Winter 2018 Straight from the Tap

  • Protect Your Pipes and Water Meter
  • E-Billing saves you time, money
    and helps protect the environment
  • Clear Snow to Allow Access to
    Hydrants and Meters
  • Commitment to Customer Satisfaction
  • Help us Reach You in an Emergency
  • Tap Water is a Great Value
  • Protect Yourself from Imposters


Fact Sheets