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Bill Inserts and Fact Sheets

Quarterly Customer Newsletter   

Summer 2020 Straight from the Tap

  • We are Here to Serve You
  • Customer Assistance
  • Heritage Village Water to Become Part of Connecticut Water
  • Annual Water Quality Report
  • Summer Water Conservation Tips

Spring 2020 Straight from the Tap

  • Investing in Reliable, Safe Water
  • Benefits to families and communities
  • Customer Satisfaction 90% in 2019
  • H2O Help to Our Customers Program
  • Water Drop Watchers
  • Water Conservation
  • Water Rates and Billing

Winter 2020 Straight from the Tap

  • E-Billing Enhancements
  • Towns Receive Food Bank Donations
  • Protect Your Pipes and Water Meter
  • Clear Snow and Allow Access to Hydrants and Meters
  • Help Us Reach You in an Emergency

Fall 2019 Straight from the Tap

  • Imagine a Day Without Water
  • Commitment to Customer Satisfaction
  • It Takes a Team
  • Be Sure Before You Open the Door
  • Sign up for E-billing


Fact Sheets